Unfortunately it can happen that you face a problem which you can’t solve yourself. On this page you can find multiple manuals to help you solve the issue yourself. If you face a problem which you can’t solve yourself, you can always contact our service employees.
Support
Technical questions
Unfortunately it can happen that you face a problem which you can’t solve yourself. Thankfully you can always contact our service employees. They are happy to assist you by phone to see if we are able to fix your problems from distance.
If you have a problem which can’t be solved by phone we offer the possibility to send over a mechanic. Please contact us for our technical department.
Manuals
AWS system
Our unique automated water refreshment system saves you a lot of work. With a computer you can arrange how often and how long you would like to refresh fresh water.
Are you looking for the manual of your computer? Look at the type of computer you have and take a look at the manual here below.
Airpumps
For the air pumps it is very important to clean the intake filter on a regularly base. When the intake filter gets clogged, the pump will run ‘dry’ and break down. The manual of the air pump can be found here:
Besides this you need to make sure you replace the membrane once a year.
Circulation pumps
You can find the manuals of the circulation pumps we use below:
Others
Heating elements
You can find the instruction manuals of the heating elements below:
Maintenance plan
Aquaja has developed a maintenance plan to help you with your products. The maintenance plan can be found by following below link.